Refund policy
Exchange and Return Policy
Replacement or Return PolicyWe do not accept returns due to customer's convenience.
If you receive an item that is different from your order, or if the delivered item is found to be defective by our company, we will exchange the item or refund your money.
Please contact us with your order number and details via the “Contact Us” form within 7 days of receipt of the merchandise. In this case, we will bear the shipping costs.
Please note that there may be an error of 2-3 cm in the size of the garment during the production process. Therefore, please refer to the size guide on the product page only as a reference.
About Cooling-Off
Cooling-off is a system applicable to door-to-door sales. Please note that the cooling-off system does not apply to the sale of products on this site, as this is a mail order service that is accessed by the customer.
Replacement or Return PolicyWe do not accept returns due to customer's convenience.
If you receive an item that is different from your order, or if the delivered item is found to be defective by our company, we will exchange the item or refund your money.
Please contact us with your order number and details via the “Contact Us” form within 7 days of receipt of the merchandise. In this case, we will bear the shipping costs.
Please note that there may be an error of 2-3 cm in the size of the garment during the production process. Therefore, please refer to the size guide on the product page only as a reference.
About Cooling-Off
Cooling-off is a system applicable to door-to-door sales. Please note that the cooling-off system does not apply to the sale of products on this site, as this is a mail order service that is accessed by the customer.